Privacy Policy
Your privacy matters to us. This policy explains how LogicNeuronLink collects, uses, and protects your personal information.
Last Updated: January 15, 2025
Information We Collect
At LogicNeuronLink, we collect information that helps us provide better financial analysis education services. We're transparent about what we gather and why we need it.
Personal Information You Provide
- Name, email address, and contact details when you register for courses
- Educational background and career goals during enrollment
- Payment information processed through secure third-party systems
- Course preferences and learning objectives you share with us
- Communications you send to our support team or instructors
Automatically Collected Data
- Device information including browser type and operating system
- IP address and general location for security purposes
- Learning progress and course completion metrics
- Website usage patterns to improve user experience
- Session duration and interaction patterns within our platform
How We Use Your Information
Your information helps us deliver personalized education experiences and maintain our learning platform effectively. We use data responsibly to support your financial analysis learning journey.
- Delivering course content and tracking your learning progress
- Providing personalized feedback and educational recommendations
- Processing payments and maintaining accurate enrollment records
- Sending course updates and important educational announcements
- Improving our curriculum based on student learning patterns
- Ensuring platform security and preventing unauthorized access
- Responding to your questions and providing technical support
We never sell your personal information to third parties or use it for purposes unrelated to your education experience.
Information Sharing and Disclosure
LogicNeuronLink operates with a strict policy regarding information sharing. We only share your data when necessary to provide our services or when required by law.
Service Providers
We work with trusted third-party service providers who help us operate our platform. These include payment processors, hosting services, and email communication tools. All providers are bound by confidentiality agreements and can only use your information to provide services to us.
Legal Requirements
We may disclose your information if required by Thai law or to protect the safety of our students and staff. This includes responding to court orders, government requests, or investigating potential fraud or security breaches.
Business Transfers
Should LogicNeuronLink be acquired or merge with another organization, your information would be transferred as part of that transaction. We would notify you of any such changes and ensure your privacy rights remain protected.
Your Privacy Rights
Under Thailand's Personal Data Protection Act (PDPA), you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.
Access Your Data
Request a copy of all personal information we hold about you, including how we collected it and how we're using it.
Correct Information
Update or correct any inaccurate personal information in your account or learning records at any time.
Delete Your Data
Request deletion of your personal information, subject to our legitimate business needs and legal requirements.
Restrict Processing
Limit how we use your information in specific circumstances while maintaining your account access.
Data Portability
Receive your personal information in a structured format that you can transfer to another service provider.
Withdraw Consent
Withdraw your consent for specific data processing activities while continuing to use our core services.
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and verify your identity before processing any changes.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your personal data and maintain the integrity of our learning platform.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments
- Secure data centers with restricted access and monitoring
- Encrypted storage of sensitive information including payment data
- Multi-factor authentication for administrative access
Administrative Controls
- Staff training on data protection and privacy best practices
- Limited access to personal information based on job requirements
- Regular review of data access permissions and user accounts
- Incident response procedures for potential security breaches
- Secure disposal of physical and electronic records when no longer needed
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.
Student Records
Course enrollment information, learning progress, and certificates are retained for seven years after course completion to support career verification and continued learning paths. Academic transcripts and completion certificates may be maintained longer to support your professional development.
Communication Records
Email communications and support interactions are kept for three years to maintain service quality and resolve any ongoing issues. Marketing communications are retained until you unsubscribe or request deletion.
Financial Information
Payment records are retained for five years as required by Thai accounting and tax regulations. Credit card information is not stored on our systems but is processed through secure third-party payment processors.
International Data Transfers
LogicNeuronLink operates primarily within Thailand, but some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place for any international data transfers.
When we transfer personal information outside of Thailand, we use standard contractual clauses or work with providers who maintain adequate data protection standards. This ensures your information receives consistent protection regardless of where it's processed.
We regularly review our international data transfer practices to ensure compliance with Thai data protection laws and international standards.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience and provide personalized content. You can control these through your browser settings, though some features may not work properly if cookies are disabled.
Essential Cookies
These cookies are necessary for basic website functionality, including maintaining your login session, remembering your course progress, and ensuring security features work properly.
Analytics Cookies
We use analytics cookies to understand how students interact with our platform, which helps us improve course delivery and identify areas where students might need additional support.
Preference Cookies
These cookies remember your preferences for language settings, course viewing options, and other customization choices to provide a more personalized experience.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights regarding your personal information, we're here to help.
Bang Lamung District, Chon Buri 20150
Thailand